MasterCare Property Solutions

FAQs

Frequently Asked Questions

We specialize in water damage, fire and smoke restoration, mold remediation, storm damage repair, and general home renovations including kitchens, bathrooms, and flooring.
Yes! We offer 24/7 emergency restoration services to handle urgent situations like flooding, storm damage, and fire incidents.
Once we assess the damage and finalize the scope of work, we typically begin within 24–48 hours, depending on the urgency and your schedule.
Absolutely. All our technicians are fully licensed, insured, and trained in industry-standard restoration practices.
Yes, we work closely with homeowners and insurance companies to help simplify the claims process and provide all necessary documentation.
It varies depending on the extent of the damage. Minor restorations can take a few days, while major renovations may take several weeks. We’ll provide a clear timeline after the initial assessment.
We proudly serve Wise, VA and the surrounding areas. If you're unsure whether we cover your location, feel free to reach out — we're happy to help!
Yes, we provide free on-site inspections and detailed estimates so you know exactly what to expect before any work begins.
Definitely! We have experience restoring vintage and heritage properties while preserving their original charm and structural integrity.
Simply call us at +1 (276) 337-2126 or fill out the contact form on our website. We’ll get back to you promptly to arrange a visit.